Certificate III in Customer Relations & Front Office Course aims to provide front office staff with the right attitudes, skills & knowledge to make every customer contact positive and memorable and will produce people that can be employed in a business environment.
· Essential English for Business
· Front Office Operations
· Managing Customer Relationship
· Organizational Skills
· Technology for Small Business Management
· Workplace Health and Safety
· Industrial Experience
· Completion of Basic Education OR
· Attainment of a Level 2 qualification.
· 18 years old AND ability to communicate in the language of instruction